A company with around 29.000 employees worldwide, around 23 million customers a year as well as subsidiaries, holding partners and airlines needs a global guideline.
The company values of the Thomas Cook Group reflect what is important to all employees and helps achieve company success. The company values create clear perspectives and identification with the company which in turn strengthens the team spirit at Thomas Cook.
The five core company values of the Thomas Cook Group:
Succeed as One Team – we support and trust each other, and work as a single, worldwide high performing team.
Deliver for Our Customers – We are here to deliver the best possible customer experience today offering value, flexibility and choice while innovating to meet the changing future needs of our customers.
Engage Each Other – we recognise Thomas Cook people are the heart of our success. We are determined to energise and inspire each other, seeking out ideas and making sure we’re all clear on our direction.
Drive for Results – we are resilient and have the courage and determination to succeed, and hold ourselves accountable for making robust, fact-based speedy decisions for lasting value.
Act with Integrity – we maintain the highest ethical standards and transparency in our work, and in our dealings with customers, partners, stakeholders and fellow employees. We keep our commitments, and are honest, fair and trustworthy.